Experience
Fleet Quality Control Manager
-In charge of running the maintenance and repair workshop, accident repair shop, and structural building workshop.
-Carried out vehicle defects inspection, compiled the same for data entry opened job cards, and allocated to mechanics.
-Road tested all repaired vehicles-Alarm response vehicles, Armored Cash Transit vehicles, and guarding vehicles.
-Compiled parts procurement list and followed up with the procurement department and suppliers.
-Carried out pre-delivery inspections on all new vehicles.
-Inspected all accident vehicles, Compiled the list and created quotations in coordination with the insurer.
-Ensured all accident damage repairs were carried out as per the insurance instructions and carried out quality control inspections on ready vehicles.
-Resolved all workshop conflicts.
-Followed up and inspected all outsourced repairs with Auto dealers.
-Carried out all workshop labor allocations as per the defect drafted jobcard.
-Recommended extra repairs and parts fitting after assessing and road-testing.
-Kept records of all vehicle maintenance history and defects reports.
-Acted as the bridge communication between senior management and all fleet maintenance operations.
-Conducted all-new driver practical interviews and refresher courses.
-Recommended for vehicle replacements in case of constant breakdowns and high cost of repairs on a vehicle despite being given the best services.
Fleet maintenance supervisor
-Inspected vehicles for defects and made sure they were roadworthy and in good working order.
-Inspected truck accessories, air lines, and electric circuits, and reported needed repairs.
-Prepared report on each vehicle for follow-up action after a breakdown and successful recovery
-Inspected all trucks to ensure no illegal equipment was installed on vehicles.
-Ensured all legal documents were compliant especially cross border documents.
-Inspected all repaired trucks to ensure all instructed jobs and listed defects were repaired accordingly without compromising on quality.
-Kept record of all maintenance history and breakdown occurrence details.
-Managed and coordinated all roadside breakdowns along our East and Southern Africa business routes.
-Allocated repair jobs to technicians.
-Investigated complaints, accidents, and illegal operations like cases of fuel siphoning.
-kept records and submitted reports of inspections and investigations.
Group warranty Head supervisor
Inspected all old replaced warranty parts from all workshops, to ensure correct labeling and binning in the old replaced stores was done correctly
Checked and vetted all warranty job cards from all the branches countrywide, for correct documentation
Liaised with manufacturers on parts claimed part numbers, technical bulletins, and shipping requirements procedure
Identified the old warranty parts for scraping from stores.
With the knowledge of Warranty Policy and Procedures, identified non-compliant claims; claim coding errors, and the validity of technician's repair notes (3 C's) to decide payment / non-payment
Government fleet team coordinator/Service adviser
-Inspected vehicles for defects and complied with job cards including the customer complaint on the same.
-Followed up with workshop coordinator and technician to ensure correct repairs execution and parts replacements as per the listed requirements.
-Road-tested repaired vehicles.
-Prepared quotations and final costing of work done and parts fitted
-Coordinated and followed up with mechanics on repair timings and timely completion of the same
Quick (Express) Service Repair workshop Position: Head Supervisor
-In charge of the expressquick service workshop operations.
Received and inspected all vehicles for repairs, data entry of defects and created job cards.
Oversaw receipt of parts from main warehouse and issued for fitting on vehicles to technicians.
Handled and resolved all customer complaints.
Roadtested all repaired vehicles
Allocated all jobs to technicians and inspected all repaired jobs
Communicated to customers on vehicle repair progress, updated on extra defects repairs go ahead, collection and booking and scheduling of repair dates
Determined workshop loading and booking to ensure every vehicle admitted that day was ready before the close of business
Determined workshop loading and booking to ensure every vehicle admitted that day was ready before close of business
New vehicles Pre-delivery Inspection Supervisor
-Headed the department; In charge of drivers, mechanics, and cleaners.
-Inspected all new vehicles for marine damage incurred during overseas transit from manufacturers and organized for repairs and parts replacements.
-Test-drove all new vehicles to detect any mechanical issues. -Made all repair and replacement of parts recommendations and follow-ups.
-Prepared reports on new vehicle body repair and mechanical requirements and scheduled meetings with the sales department and service maintenance manager to discuss the same and advise them on the way forward.
-Arranged and prepared new vehicles for inspection, fitting of number plates, licenses, and driver’s license renewal
-Procured and sourced all new vehicle accessories directly from suppliers and handled price negotiations
-Carried out thorough checks on mechanical, and electrical accessories and paintwork on all New Vehicles
-Advised management on any repairs on damages sustained during transit of vehicles from Manufacturers.
Education
Automechanics
Training in general repairs on passenger cars and heavy commercial vehicles, unit overhauling, and electrical repairs.
instructions on automobile models
Business management, law and workshop management and administration
Business management, Legal law governing businessesworkshop management and administartion
